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Send a photo within 30 days. We remake it or refund it in full, your choice, and the return costs you nothing. Everything is made one piece at a time and occasionally a piece comes out wrong — that is our problem, not yours.
A custom order or a bulk order is made for one person or one group, with a name nobody else asked for, so it can’t be returned or exchanged. You see a proof before anything is made. If a piece arrives faulty, or isn’t what your approved proof showed, send a photo within 30 days and we remake it or refund it.
Measurements are on every product page. These are relaxed unisex fits and they run generous. Measure a shirt you already like and compare. It is faster than guessing.
Garment-dyed color varies slightly between dye lots. That is a property of the finish, not a fault, and it is not grounds for a free return, though the 30-day window still covers you.