Terms

Made to order

Nothing here sits in a warehouse. Each piece is printed or embroidered after you order it, which is why there are so many designs and why it takes a few days longer than something already in a box.

Delivery windows on this site are honest estimates from our printer (typically 4 to 10 business days for printed garments and 12 to 15 for embroidered caps), not guarantees. Carrier delays and holidays happen. If an order passes the top of its window, email us and we will chase it.

Prices and payment

Prices are in US dollars. Sales tax, where it applies, is calculated and shown at checkout before you pay. Extended sizes cost a little more to make and that difference is stated on the product page, never added as a surprise at checkout.

We may correct an obvious pricing error before an order ships. If we do, you will be told first and may cancel for a full refund.

Returns

Thirty days from delivery, for any reason, unworn and unwashed with tags on. If the item is faulty, misprinted or not what you ordered, we pay the postage both ways and you keep no obligation. If you simply changed your mind, you pay return postage. Custom and bulk orders are the exception: made for one person or one group, they cannot be returned or exchanged, though a faulty or misprinted piece is still ours to put right.

The full policy is on the Returns page and it is the one that governs.

Gift cards

Homeroom gift cards come in $25, $50, $75 and $100, and are sent by email from the Gift cards page. The email is the card. TERMS AND CONDITIONS ARE APPLIED TO GIFT CERTIFICATES/GIFT CARDS, and these are they.

It never expires, and there are no fees of any kind.

Spend it on shophomeroom.com: type the code into the promotion code box at checkout. It pays for the clothes; shipping and any sales tax are paid at checkout as usual. One code per order.

Spend part of it and what is left comes back to you as a new code, by email. If what is left is under $5, write to us and we will pay it to you in cash instead.

It can’t be exchanged for cash otherwise, or used to buy another gift card.

Lost it? Write to human@shophomeroom.com from the address that bought it or received it, and we will send it again.

Buying a gift card is not a taxable sale. New York’s rules for gift certificates (General Business Law § 396-i) apply to every Homeroom card, and nothing here takes away a right they give you.

The designs and the names

Every design on this site refers to a place: a road, a neighborhood, a lake, a town. Some of those place names are also used by schools, teams, clubs and other organizations, because that is how towns work.

Homeroom is not affiliated with, endorsed by, sponsored by or connected to any school, school district, athletic team, league or other organization. Nothing sold here is official merchandise of anyone. The names refer to the places themselves.

The lettering, artwork and photographs on this site belong to Homeroom. You are buying a garment, not a license to reproduce the design.

Using the site

Do not attempt to break, scrape at scale, or interfere with the store or anyone else’s use of it. We may refuse or cancel an order that looks fraudulent, and we will refund it in full when we do.

Liability, in plain words

If we get your order wrong, we will replace it or refund it; that is the remedy, and our responsibility is limited to what you paid for the order. We are not responsible for things genuinely outside our control, such as a carrier losing a package it says it delivered, though we will help you fight it.

Nothing here limits any right you have under consumer law that cannot be limited.

Where this applies

Homeroom operates from Rochester, New York, ships within the United States only, and these terms are governed by the laws of the State of New York.

Questions about any of this go to the same address as everything else; see the Contact page.